Q. Was your website crashed or broken after updating latest verison of Elementor?
A. No need to worry about it. Our theme and bundle plugin updated into themeforest.Please download latest version of our theme and update it. Then you need to update our bundle plugin RSElements. For installing the update of RSElements plugin version please try to uninstall the RSElements plugin and delete it. Then go to Appearance -> Install Plugins – install the RSElements plugin again. Hoping everything will be fine. If still facing any issue try to send us support email to support@rstheme.com , we will try to help you for fixing it as quick as possible.
Q. How to get purchase code from Themeforest?
A. Log in your Themeforest account. Then go to downloads. Here you will find all of your purchased products. You can get purchase code of any products purchase code by clicking on that products download button, then click License certificate & purchase code.
Q. How to activate by purchase code?
A. After install the theme. It will automatic redirect you to the theme about page, where you put the purchase code & activate theme. Then you need to enter the purchase code on the text field & click Activate button to activate the theme.
After activating theme, it will show you a success screen. Finally now you are eligable to use the theme. you can deactivate the license by clicking Deactivate button when you want.
Q. Are you failing to import demo data any of our WordPress theme ?
A. Before sending support email please try to read theme requirement from the documentation included to the theme package. Also ensure your hosting following configuration:
- Max_execution_time 300
- Memory_limit 128M
- Post_max_size 54M
- Upload_max_filesize 128M
You can set these configuration from cpanel of the hosting or can contact support of your hosting. If still facing any issue for importing demo data try to send email with your site admin access: support@rstheme.com
Q. How to Setup Demo Homepage & Blogpage ?
A. Go To Settings > Reading >
Click On A Static Page Checkbox. Then Select Your Desired Homepage From “Homepage” Dropdown
Select Your Desired Blog Page From “Posts page” Dropdown. Also Set How Many Post Want To See On Blog Page.
Q. WordPress Backend coming without any style?
A. If your website is happening any issue like frontend working good but backend coming without any style – then try to add following into wp-config.php
define('CONCATENATE_SCRIPTS', false);
